Monday, March 31, 2008
Meat Guy Gets a Phone Call
Here's an example of unacceptable product. The kernal fat (that big chunk of fat between meat sections.) is too large. You want a certain amount of fat there but this is excessive. I found five rib eyes that weren't acceptable on Saturday. They all came from the same meat cutter. Personally I'd chose this steak if I were to eat it but most customers wouldn't appreciate it. We also use a char-grill, these steaks play havoc on it when it gets busy.
I usually keep a small camera on me at work. I photographed each sub par steak and e-mailed them to my rep.
A good portion of my time is devoted to not getting screwed. Not just by the meat guy but the fish guy, the plumber, the linen guy, the produce guy, etc.
Thursday, March 27, 2008
Purchasing Part Two
Meat:
I have fought more battles over meat than any other topic. Beef in particular, tenderloins to be specific. It is my biggest seller and we've developed an excellent reputation for having the best. I still like good ole fashioned grain fattened beef. I've experimented with organic, free range, Australian, Argentinian etc. I still like American USDA Choice Beef.
Because I specify "barrel" cut filet mignons we purchase alot of pre-cut filets. You only get three or four out of each tender because you use only the middle section. The firmest and tenderest part of the tenderloin. We pay a premium for it. As a result you will get a uniform shaped, nice, round filet with a flat top and bottom. It will also have at least three weeks age.
It took me three years of vigilance to get a consistent product. I've seen more cheating with beef than with any other food product. The barrel cuts for example. Usually the barrel will start at the third steak in and continue to number five. Unscrupulous cutters will try to slip in number two or worse, steak seven or eight. If we come across a "cheater" we save it and send it back along with a phone call. Instead of additional profit for the meat guy it's now no profit. If you do that on a consistent basis it won't take long to get good cuts every time. The cutter signs each box he cuts so I know who to bitch about.
I'm also not a big Black Angus fan. It's more hype than anything else in my book. Also, did you know Black Angus isn't necessarily "Choice"? And those beef tenderloins you see in the grocery store? Bright red, no fat, no white at all for that matter..........it's cow tenderloin. I won't serve it. You'll have to go down the street for your cheap filet. It tastes like liver to me and the texture is mush. I prefer to buy a lesser cut and better grade.
I'm contemplating adding a New York strip on the next menu tweak. If I add it I'll dry age and cut my own. For you locals watch out for NY strip specials coming up. I'll test them before adding them.
I enjoy cutting meat. It's just a matter of being able to utilize the entire product. For example; the thin part(tip) of the tenderloin we use for beef satay, the next cut is for steak sandwiches and beef tataki, then we cut the barrels, then more tataki and steak sandwiches. I don't sell that many steak sandwiches or tataki, hence purchasing barrels pre-cut. I also cut all of our 12 oz filets. Now that's a steak!
I have fought more battles over meat than any other topic. Beef in particular, tenderloins to be specific. It is my biggest seller and we've developed an excellent reputation for having the best. I still like good ole fashioned grain fattened beef. I've experimented with organic, free range, Australian, Argentinian etc. I still like American USDA Choice Beef.
Because I specify "barrel" cut filet mignons we purchase alot of pre-cut filets. You only get three or four out of each tender because you use only the middle section. The firmest and tenderest part of the tenderloin. We pay a premium for it. As a result you will get a uniform shaped, nice, round filet with a flat top and bottom. It will also have at least three weeks age.
It took me three years of vigilance to get a consistent product. I've seen more cheating with beef than with any other food product. The barrel cuts for example. Usually the barrel will start at the third steak in and continue to number five. Unscrupulous cutters will try to slip in number two or worse, steak seven or eight. If we come across a "cheater" we save it and send it back along with a phone call. Instead of additional profit for the meat guy it's now no profit. If you do that on a consistent basis it won't take long to get good cuts every time. The cutter signs each box he cuts so I know who to bitch about.
I'm also not a big Black Angus fan. It's more hype than anything else in my book. Also, did you know Black Angus isn't necessarily "Choice"? And those beef tenderloins you see in the grocery store? Bright red, no fat, no white at all for that matter..........it's cow tenderloin. I won't serve it. You'll have to go down the street for your cheap filet. It tastes like liver to me and the texture is mush. I prefer to buy a lesser cut and better grade.
I'm contemplating adding a New York strip on the next menu tweak. If I add it I'll dry age and cut my own. For you locals watch out for NY strip specials coming up. I'll test them before adding them.
I enjoy cutting meat. It's just a matter of being able to utilize the entire product. For example; the thin part(tip) of the tenderloin we use for beef satay, the next cut is for steak sandwiches and beef tataki, then we cut the barrels, then more tataki and steak sandwiches. I don't sell that many steak sandwiches or tataki, hence purchasing barrels pre-cut. I also cut all of our 12 oz filets. Now that's a steak!
Purchasing
Seafood:
I receive an e-mail each week from my main source of seafood. It lists what's available and the price. It's all fresh so the availability and price change all the time. Unfortunately I'm a slave to the current price. It's not a commodity you can stock up on when the prices are down and I can't raise my menu prices when fish costs are high.
Freshness:
Obviously a huge issue. First you have to get it in fresh. One of the reasons I buy in Chicago is the high volume and product turn around. If the fish is whole it's easy to determine freshness. Check the gills, they should be bright pink or red. The redder the better. The eyes should be clear and moist. The flesh should spring back after being poked. If it's fillets you should check the bloodline. Again, bight pink or red. No slime on the flesh but in some cases slime on the skin is fine. (salmon) Also shelf life. The longer it remains a good product the fresher it was when it arrived. All bi-valve mollusks have a tag on them when they arrive indicating origin, when harvest and processor. Odor is also a good indicater but I probably rely on it the least. Last but not least if I'm not satisfied with the quality and freshness I bitch about it. I want them to give the old stuff to my competitor next time.
Second is storage. The fish should be iced down in a perforated container to allow for drainage. The fish shouldn't sit in the water. When the fish is prepped it should have minimal handling and time at room temp.
Quality:
The fish shouldn't show signs of damage or mishandling. The shrimp and scallops should be of proper size and consistency. Scallops should be sand free. The shellfish shouldn't be opened and still alive. Mussels should react to contact and be relatively clean.
I also get seafood shipped directly from Hawaii and Seattle. The product is gorgeous but expensive. I try and stress to the servers if they see Hawaiian or Seattle fish for a special it is a treat and should be suggested. For the most part the staff are not fish eaters or good actors so it can be difficult.
When ever I do sushi it's when the fish is perfect. Another treat I like to push. I still say I have the best sushi in town.
I'll talk about meat purchasing in another post.
I receive an e-mail each week from my main source of seafood. It lists what's available and the price. It's all fresh so the availability and price change all the time. Unfortunately I'm a slave to the current price. It's not a commodity you can stock up on when the prices are down and I can't raise my menu prices when fish costs are high.
Freshness:
Obviously a huge issue. First you have to get it in fresh. One of the reasons I buy in Chicago is the high volume and product turn around. If the fish is whole it's easy to determine freshness. Check the gills, they should be bright pink or red. The redder the better. The eyes should be clear and moist. The flesh should spring back after being poked. If it's fillets you should check the bloodline. Again, bight pink or red. No slime on the flesh but in some cases slime on the skin is fine. (salmon) Also shelf life. The longer it remains a good product the fresher it was when it arrived. All bi-valve mollusks have a tag on them when they arrive indicating origin, when harvest and processor. Odor is also a good indicater but I probably rely on it the least. Last but not least if I'm not satisfied with the quality and freshness I bitch about it. I want them to give the old stuff to my competitor next time.
Second is storage. The fish should be iced down in a perforated container to allow for drainage. The fish shouldn't sit in the water. When the fish is prepped it should have minimal handling and time at room temp.
Quality:
The fish shouldn't show signs of damage or mishandling. The shrimp and scallops should be of proper size and consistency. Scallops should be sand free. The shellfish shouldn't be opened and still alive. Mussels should react to contact and be relatively clean.
I also get seafood shipped directly from Hawaii and Seattle. The product is gorgeous but expensive. I try and stress to the servers if they see Hawaiian or Seattle fish for a special it is a treat and should be suggested. For the most part the staff are not fish eaters or good actors so it can be difficult.
When ever I do sushi it's when the fish is perfect. Another treat I like to push. I still say I have the best sushi in town.
I'll talk about meat purchasing in another post.
Wednesday, March 26, 2008
Tuesday, March 25, 2008
Thursday, March 20, 2008
Advertising?
I must apologize for the recent advertising. I thought this would be the perfect tool for communicating with our customers. Not only to list the specials but to talk about the product in more detail. Source, flavor profile, etc. A great learning experience for all of us. I'll continue my random rants and other BS. as usual as well.
I'll list special event info and anything worth note going on at our restaurants.
I think you'll be seeing more of this type of communication with restaurants in the future. I don't know of anyone who is doing it.
I'll locate posts specific to the restaurants as a side element. It's where this weekend specials are located now. The down side to locating it there is you won't be able to "comment". I'll happily answer any questions if you e-mail me. I'm an early riser and get computer time early mornings.
I'll list special event info and anything worth note going on at our restaurants.
I think you'll be seeing more of this type of communication with restaurants in the future. I don't know of anyone who is doing it.
I'll locate posts specific to the restaurants as a side element. It's where this weekend specials are located now. The down side to locating it there is you won't be able to "comment". I'll happily answer any questions if you e-mail me. I'm an early riser and get computer time early mornings.
Wednesday, March 19, 2008
Yellow Rose News
The lunch and dinner menus have been updated at The Yellow Rose. The big difference being price. We've lowered prices considerably. The downtown market has been sluggish so as an incentive to visit TYR we've lowered prices. We also are including a house salad with all dinner entrees.
TYR website will be updated soon.
I still think it's the best lunch in town and the most underrated restaurant in town. Most of the items now come with a choice of sides.
Some notable items on TYR menu:
Lunch:
Tuna Tostada
Tenderloin Sandwich (@7.95)
Fantastic burgers on soft ciabatta bun
Grouper sandwich
Spinach salad with goat cheese and dried cherries
Flatbread
Black Angus Flat Iron Steak (@9.95)
Dinner:
Grilled salmon with mango salsa and ancho cream
Filet Mignon is back (USDA Choice)
Sliders (mini angus burgers)
Grouper sandwich
Pork Shank in mushroom merlot sauce.
TYR website will be updated soon.
I still think it's the best lunch in town and the most underrated restaurant in town. Most of the items now come with a choice of sides.
Some notable items on TYR menu:
Lunch:
Tuna Tostada
Tenderloin Sandwich (@7.95)
Fantastic burgers on soft ciabatta bun
Grouper sandwich
Spinach salad with goat cheese and dried cherries
Flatbread
Black Angus Flat Iron Steak (@9.95)
Dinner:
Grilled salmon with mango salsa and ancho cream
Filet Mignon is back (USDA Choice)
Sliders (mini angus burgers)
Grouper sandwich
Pork Shank in mushroom merlot sauce.
Tuesday, March 11, 2008
Quick Update
Flying some great stuff in from Hawaii this week: Beautiful Big-Eye tuna and sword fish.
I'm also going to bring some stuff in from the Pacific northwest as well.
Menu tweaks on the way for both restaurants.
Post more soon.
I'm also going to bring some stuff in from the Pacific northwest as well.
Menu tweaks on the way for both restaurants.
Post more soon.
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